Bring The Human Element Back Into Your Sales Conversations

There is a growing understanding of the importance of relationships in the sales arena.  The traditional war like analogies and us against them mentality is thankfully becoming a thing of the past.

The new face of selling is built around relationships and serving your customers needs.  But trying to teach this through techniques and 10 step sales programmes, misses out the critical element required in any human interaction.

Great sales relationships and providing high levels of service are dependent on the place in which each of your sales people reside.  To truly provide great service, with trust and integrity, your sales teams need to operate from a place of clarity and insight, during their day to day performance.

The old models of using techniques to build rapport, and language patterns to influence outcomes, often leave customers feeling off.  Both your customers and your sales people are looking for deeper levels of connection, highly satisfying interactions and outcomes that benefit both parties.

Human beings have an innate inner drive to be autonomous, self-determined, and connected to one another. And when that drive is liberated, people achieve more and live richer lives.

Daniel Pink

As human beings we are designed to connect at a deep level.  When we are showing up as our true selves without judgement, misperceptions, insecurities and confusion the impact we have on our customers is remarkable.

Understanding the Operating System behind their performance enables your sales people to truly tap into their full potential.  This in turn leads to highly effective and impactful sales interactions.

There are many benefits of having a Sales Team that have realised their Innate Potential including:-

  • Increased sales revenues
  • Long term, highly satisfied customer relationships
  • Increased referrals
  • Win win solutions for all parties
  • Insight and clarity within the sales conversations
  • Deep customer connections
  • Highly motivated and creative sales team
  • Resilience in the face of challenges and set backs
  • Performance with integrity and authenticity

To find out more, and to take the next step to maximising the effectiveness of your sales people, fill out the form below.  Or pick up the phone and call Sally Coton on 0788 55 32697 to arrange an initial discussion.

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